Last updated: 2 November 2026
Australia-wide delivery, with clear expectations.
We offer delivery to Australian addresses where an available carrier service can reach the destination. Enter a complete address and postcode to see applicable options and charges before payment.
Dispatch
Our same-business-day dispatch target applies to paid, in-stock orders confirmed before 1pm Sydney time (AEST/AEDT), on business days. Later orders, weekends and public holidays move to the next available business-day dispatch. Stock checks, payment checks or operational disruptions may change the estimate.
Transit estimates
Our major-city delivery target is around three business days after dispatch. It is an estimate, not a guaranteed arrival date. Regional and remote destinations, carrier delays and public holidays can take longer. Contact us before ordering if a date is important.
Charges, tracking and address changes
The applicable postage charge must be shown or confirmed before payment. Tracking is supplied when included in the selected service and available after lodgement. Request address changes as soon as possible; changes may not be possible after dispatch. We will explain any additional agreed charge before proceeding.
Missing or damaged deliveries
If a parcel is late, damaged or missing, contact PUFFAU with the order reference. Keep packaging and photos where practical so we can investigate with the carrier. Our shipping terms do not remove your rights under the Australian Consumer Law.
See delivery locations and returns & refunds.